MODE Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
- Project-Related Information: Details about your construction or renovation project.
- Payment and Billing Information: If applicable, for invoicing purposes.
- Website Usage Data: IP address, browser type, cookies, and other analytical data.
- Communication Records: Emails, messages, or other interactions with our team.
2. How We Use Your Information
We use your information to:
- Provide our construction and renovation services
- Respond to inquiries, consultations, and service requests
- Improve our website and customer experience
- Manage billing, payments, and transactions
- Send promotional materials (if you have opted in)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or trade your personal data. However, we may share your information with:
- Subcontractors & Suppliers: To deliver our services efficiently.
- Third-Party Service Providers: For analytics, marketing, and website functionality (e.g., Google Analytics).
- Legal Authorities: If required by law or legal proceedings.
4. Data Security
We implement strict security measures to protect your personal information, including:
- Secure data storage and limited access controls
- Encryption for sensitive information
- Regular security audits to prevent unauthorized access
5. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Request data deletion where legally applicable
- Opt-out of marketing communications at any time
6. Cookies & Tracking Technologies
Our website may use cookies to improve user experience. You can disable cookies in your browser settings, but this may affect website functionality.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Contact Us
For privacy-related inquiries, please contact us at: 📧 admin@modegroup.com.au
đź“ž 1300 353 112
đź“Ť A: 124 Bayswater Rd, Croydon South VIC 3136
Children’s Privacy
We do not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will take steps to remove that information from our Website and servers as soon as possible
By using our services, you agree to the terms outlined in this Privacy Policy.